Customer testimonial & review

Ami is great! She answered my question promptly. She always shows respect for her customers and has a splendid personality.

I have not purchased a vehicle yet from CAR FROM JAPAN. Everyone I have interacted with has been professional, knowledgable, and courteous. I am saving money to purchase a vehicle as soon as I can from this website because your staff have made me confident that I will receive a high quality vehicle for my investment with support throughout the importing process to my countrys port.

Great!

Now that I am understanding your auction process, I really enjoy working with all of your dealers and the auction

Well initially everything was good I purchased a vehicle and have not heard of much since. I actually want to buy another one and get it on the same vessel but I have no communication when this will be. i have reached out to try and change port of discharge to speed everything up with not much luck. I understand the logistics about everything I am a longshoreman in the port of Hampton roads these trucks come off all the time not sure why you can’t tell me when the next vessel will be arriving.

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I’m a fan of CFJ. Very nice company to work with.

Sorry but my experience was not good with Mr. Ken, the way he behave, the pushing way to make the payment almost immediately, make me think that this was a scam, plus when I went to the Bank to make the money transfer their advise was not to do it because, everything was not the way a dealer should work out a deal. So better be safe than sorry.

As described as usual

Fast response to inquiries

The guy helped me through the entire thing and really did feel like he just wanted to help me get a car. VERY good customer service

They were very concerned and cared about what I wanted and needed. Great company

Great service

Great service

I recently purchased a vehicle from Car from Japan, and I have been extremely impressed with the level of customer service throughout the entire process. Every step was handled, professionally, and communication was excellent. Ami, in particular, has been an outstanding communicator, responsive, helpful, and always available when needed. The overall availability and support have exceeded my expectations. This was my first purchase and served as a great test of the companies service and reliability. Based on my experience, I look forward to continuing our relationship and purchasing more vehicles from Car from Japan in the future. I highly recommend.