Customer testimonial & review

Great customer service and very fast response from staff.

All good

They’ve been more than extraordinary. I was a little hesitant getting scammed never having to import anything of this costs but they have been very communicative and responsive to all my requests! 100% recommend

Communication is great

I love that customer service support stay in contact with you throughout the process. I was unable to finance the purchase at this time. However, I still plan on returning to get the vehicle I want very soon.

Every Vehicle I have Bought and Received from Car From Japan has Had Something wrong with it that was NOT mentioned in the ADD

Sold truck I was trying to make a deal on

I pay for truck. You send message thanking me for purchase. You say we will send somebody down and prep the truck for Rory shipment. Then 3 days later my son in law forward the truck I bought sold 2 weeks before by MITSUI Co, LTD site. I contact CFJ and inquire did I buy the truck because MITSUI shows my truck sold 2 weeks before. They assure it’s my truck. You contact me 3 days later and say there is a problem and truck must be sold locally. I’ve been truly upset. I need all my money refunded today. I’m contacting my CC company in the morning over what I feel is fraud. I will also file report with Texas State Attorney General for fraud from CFJ. I will never use CFP to try and buy JDM KEI truck.

Well communication and will get favorite car as soon as Money comes in

Bottom line, I want to know all that needs to be done to get the car of my choice from Japan to me in Norco, California. Also, total cost including all th port costs, the shipping costs, import costs, and everything else. Total Cost!

Ms. Jun is always pleasant, professional, and quick to reply. I've bought one car already from Car From Japan and looking at buying a few others.

I have never imported from Japan or from CarsFromJapan, but our car should be shipping soon. Hopefully all will go well and we will receive our far as we expected. I do think some of the car prices are very high and do not know if these are negotiable, but the prices on the car that we imported were very reasonable

I'm still working on getting my truck. Mr. Ken has been great! Still needing the English version of the Registration form.

Some cars out of around 25+ have burned oil and have been low quality. Overall good but space for improvement. Some dealers and exporters are more tricky.

Good service, quick responses.